British Gas
As the nation's leading energy supplier, more people choose British Gas to supply energy to their homes than any other supplier. British Gas is a British-owned company. As part of the Centrica Group, they provide gas, electricity and home repair services to millions of customers in Scotland, Wales and England.
British Gas have more than 6 million customers of electricity and account for approximately 50% of the UK's domestic gas market. They employ more than 12,000 staff in their UK based call centres and over 8,000 highly trained CORGI registered engineers.
Customers can choose to use the British gas website to manage their bills, protect their homes, obtain advice on home improvement and help when moving home.
British Gas are constantly striving to reduce the impact their business has on the environment. Their efforts to reduce greenhouse gas emissions have been recognized by the WWF-UK. British Gas are investing in renewable energy and focusing on improving efficiency to help customers reduce their carbon footprint.
By 2020 British Gas expect to have invested more than £15bn to secure new power and gas supplies, on top of the £1.14bn they spent in 2008.
British Gas have built Europe's largest wind farm off the Lincolnshire coast. They are building the UK's first new gas-fired power station for more than 10 years. They use their profits to fund these investments, and recently asked their shareholders to invest more too, raising more than £2 billion for investment in the gas storage and nuclear power that the UK will need in the future.




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